Privacy Policy

BattleMasters Pty Ltd ("BattleMasters", "we", "us", or "our") operates the website battlemasters.pro. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using battlemasters.pro, you consent to the practices described in this policy. If you do not agree, please discontinue use of our website.

1. Information We Collect

We may collect the following categories of personal information:

• Contact information: name, email address, and phone number when you submit our contact or registration forms.
• Newsletter subscription data: email address when you subscribe to our weekly newsletter.
• Tournament registration data: name, email, team name, and game preferences when you register for a tournament.
• Usage data: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs, collected automatically via server logs and analytics tools.
• Cookie data: information stored in cookies and similar tracking technologies as described in our Cookie Policy.

We do not collect sensitive information (such as health, financial, or government identifier data) through this website.

2. How We Use Your Information

We use collected information for the following purposes:

• To respond to your enquiries and provide customer support.
• To process tournament registrations and communicate event details.
• To send our newsletter and gaming-related updates (only to subscribers who have opted in).
• To analyse website traffic and improve our content and user experience.
• To comply with legal obligations under Australian law.
• To detect and prevent fraudulent or malicious activity.

3. Legal Basis for Processing

We process your personal information on the following grounds:

• Consent: where you have provided explicit consent (e.g., newsletter subscription, cookie acceptance).
• Contractual necessity: to fulfil tournament registration requests and respond to enquiries.
• Legitimate interests: to operate, maintain, and improve our website and services, provided such interests are not overridden by your rights.
• Legal obligation: where required by Australian law.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

• Service providers: trusted third-party vendors who assist us in operating our website (e.g., email delivery, analytics), bound by confidentiality agreements.
• Tournament co-organisers: where you register for a jointly organised event, relevant registration data may be shared with the co-organiser.
• Legal requirements: if required by law, court order, or government authority in Australia.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by Australian law. Newsletter subscriber data is retained until you unsubscribe. Tournament registration data is retained for up to 12 months after the event. Contact form submissions are retained for up to 24 months.

6. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth), you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Complain about a breach of the Australian Privacy Principles.
• Opt out of direct marketing communications at any time.

To exercise any of these rights, please contact us at our contact page or email [email protected]. We will respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For full details on the types of cookies we use and how to manage them, please refer to our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., game developer sites, esports event pages). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Children's Privacy

BattleMasters is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• BattleMasters Pty Ltd
• Level 12, 1 Market Street, Sydney NSW 2000, Australia
• ABN: 52 143 876 201
• Email: [email protected]
• Phone: +61 2 8765 4321